Answers to your questions about choosing a holiday, booking and payment.
How do I book a trip through the website?
Choose your destination, dates and number of travellers, select a hotel and follow the booking instructions.
How can I pay for my trip?
Payment options include a bank link, debit or credit card and bank transfer.
Can I cancel or change my booking?
Bookings may be changed or cancelled subject to the applicable tour operator’s terms and any associated charges.
Are there any additional charges?
Check the inclusions and any optional extras shown in your offer before confirming your booking.
How will I know my booking is confirmed?
You will receive a confirmation email with your travel details and booking reference once your booking is confirmed.
Is my payment secure?
Payments are processed through secure payment methods.
What if I have a special travel request?
Contact our travel consultants for help arranging your trip and discussing any special requirements.
Does a package holiday include flights?
Package holidays include flights, accommodation and transfers. Please check the specific inclusions in your selected offer.
